Privacy Policy

Last updated: December 13, 2024

1. Introduction

At VoicemailCraft.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect the following personal information:

  • Email address (when making a purchase)
  • Payment information (processed securely through our payment providers)
  • Voice recordings and text input for voicemail greetings
  • Usage data and analytics

2.2 Technical Data

We automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed on our website

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our service
  • Processing your payments
  • Sending you order confirmations and updates
  • Improving our website and services
  • Responding to your inquiries
  • Complying with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, including:

  • Payment processors (PayPal)
  • Analytics providers (Google Analytics)
  • Email service providers
  • Cloud storage providers

9. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Information

For any questions about this Privacy Policy, please contact us at:

MAKER BAY PTE LTD

10 Anson Road #33-10

Suite C, International Plaza

Singapore 079903

Email: info@makerbay.biz

12. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our DPO using the details set out above.