Upload Your Voicemail Greeting to Grasshopper

Quick Answer

1 Sign in at nuui.us.grasshopper.com
2 Go to Settings > Greetings
3 Select Create new greeting
4 Choose Upload audio file and select your file

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Upload Voicemail Greetings to Grasshopper: Complete Guide

Account Greetings

Learn how to set up your main and away greetings for your Grasshopper account.

Note: Admin permissions are required to change account greetings. Callers cannot leave voicemails from account greetings - use extension greetings for voicemail functionality.

Step-by-Step Instructions

  1. Sign in to nuui.us.grasshopper.com
  2. Navigate to Settings > Greetings
  3. Select Change Greeting next to main or away greeting
  4. Click Create new greeting
  5. Choose Upload audio file and select Upload
  6. Select your audio file and click Upload greeting

Extension Greetings

Set up voicemail greetings for individual extensions to allow callers to leave messages.

  1. Go to Settings > Greetings
  2. Find your desired extension
  3. Click Show other greetings
  4. Select Change Greeting next to the desired greeting type
  5. Choose Create new greeting
  6. Select Upload audio file and follow the prompts

Technical Requirements

Ensure your audio file meets these specifications for optimal quality:

File Specifications

  • Supported formats: MP3, MP4, or M4A
  • Audio quality: 16 bit Mono, 100 kHz
  • Maximum file size: 5 MB (approximately 2 minutes)
  • File name: 24 characters or less

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Need a Professional Greeting?

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  • Optimized for Grasshopper
  • Background music options
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