Upload Your Voicemail Greeting to Avaya

Quick Answer

1 Click Settings and Greetings
2 Select Audio file option
3 Upload your WAV file

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Upload Voicemail Greetings to Avaya: Complete Guide

File Requirements

Avaya IP Office has specific requirements for voicemail greeting files:

  • File Format

    Must be a WAV file

  • Audio Channels

    Mono only

  • Sample Rate

    PCM 8kHz, 16KHz, or 22KHz

  • Bit Depth

    16-bit

  • Maximum Length

    3 minutes

Upload Steps

Follow these steps to upload your voicemail greeting:

  1. 1
    Access Settings

    Click Settings (if no icons are shown underneath it)

  2. 2
    Navigate to Greetings

    Click Greetings Mailbox Greetings

  3. 3
    Select Greeting

    Click the Edit icon next to the greeting you want to edit

  4. 4
    Choose Audio Option

    From the Audio Option drop-down, select Audio file

  5. 5
    Upload File

    Drag the pre-recorded file into the box or click Upload File and select the file

  6. 6
    Save Changes

    Click Save to apply your new greeting

Best Practices

Follow these tips for the best voicemail greeting experience in Avaya:

  • Verify audio format before uploading
  • Keep greetings under 3 minutes
  • Test greeting after uploading
  • Keep backup copies of all greetings

Want a Professional Voicemail Greeting?

Get a studio-quality voicemail greeting that's perfectly optimized for Avaya. Ready in minutes!

Need a Professional Greeting?

  • Professional voice actors
  • Studio-quality audio
  • Perfect for Avaya
  • Ready in minutes
Create Professional Greeting →